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Wildlife Retreat at Taronga - Visa Ultimate Overnight Stay

Enjoy a unique Australian experience, and support vital conservation work, by staying overnight at the Wildlife Retreat at Taronga, an elegant eco-retreat overlooking magnificent Sydney Harbour.

Located on the shores of Sydney Harbour, only 12 minutes by via a scenic ferry ride from the Sydney city centre, Taronga Zoo is the iconic home to over 4000 animals. As the preferred payment partner of Taronga, you can use your Visa with ease across Taronga Zoo.

The Visa Ultimate Overnight Stay package includes your choice of accommodation, two-day access to Taronga Zoo Sydney, dining at Me-Gal overlooking Sydney Harbour and buffet breakfast.

As a Visa cardholder, you’ll receive exclusive inclusions such as a private Koala encounter, a Visa Customer exclusive tour, showing you three of the best animal experiences in the Zoo that day, and a complimentary in-room gift.

To access the Visa Ultimate Overnight Stay, you must book via the Visa booking link: https://taronga.org.au/get-involved/corporate-partners/visa-perks

Offer only available to Visa cardholders outside of Australia. Terms and conditions apply.

* USD price subject to local currency FX rates.

Now till 31 May 2026

https://taronga.org.au/get-involved/corporate-partners/visa-perks

Terms & Conditions

Merchant Terms:

General Visa customer exclusive terms

Visa customer exclusives can only be purchased with a Visa card.

Visa cardholders who have purchased a general admission ticket via the general Taronga website (and not through the listed links above) are not eligible to the Visa customer exclusives.

Taronga Zoo reserves the right to limit or prevent admission to ensure public safety, refuse entry to any person, require any person to leave the zoo immediately, confiscate an object; and modify at any time the Conditions of Entry set out below.

Visa have partnered with Taronga to support vital conservation work in Australia.

The partnership also unlocks memorable and exclusive experiences for Visa customers across the globe.

These exclusive Visa ticket types are subject to the below terms:

The Visa customer exclusive tour

The Visa customer exclusive tour is only available to guests who purchase a ‘Visa Couples Single Day Visit’ a ‘Visa Family Single Day Visit’ and/or a Visa Ultimate Over Night Stay via this link: Visa International Offers | Taronga Conservation Society Australia

The Visa customer exclusive tour will depart at 11am once per day.

To redeem this tour inclusion as part of your ticket, you must make yourself known to staff at the information desk at the entrance of the zoo prior to 11am.

A Taronga team member will provide instructions and the tour places each day based on factors such as animal welfare, site operations, any events happening that day, weather, and if there are any new activities within the zoo. If you do not make yourself known to staff before 11am, you will forfeit this component of your ticket.

There is a maximum quantity of this ticket type sold each day, and your tour will have other Visa customer exclusive ticket purchases on your tour.

Visa Ultimate Overnight Stay

You will receive direct correspondence from the Taronga Wildlife Retreat to book in your experiences as seen within this offer.

For accommodation support for your stay you can contact +61 (02) 9978 4791

Full prepayment is required at the time of booking.

Guests are required at all times to behave in a manner consistent with Taronga’s Animal Welfare Charter

Children must be supervised at all times within the Wildlife Retreat and all bookings require an accompanying adult over the age of 18

The Wildlife Retreat is a non-smoking property.

Smoking is only permitted outside of the site boundary

Balloons and confetti are not allowed on the premises as they pose a significant risk to wildlife on site

We reserve the right to request guests to leave if they behave in a manner that impacts the enjoyment of other guests or poses a risk to other guests, staff and the animals in our care.

Furthermore, if any damages occur due to misuse of the room we reserve the right to charge you the full cost of reparation.

Cancellation policy:

Up to 7 days prior to arrival bookings can be cancelled with no cancellation fee.

A full refund will be provided

Within 7 days of arrival cancellations will incur a 100% amendment/cancellation fee

Refunds may take up to 10 weeks to process.

All refunds will be processed back to the original card of payment only

A valid credit card and photo identification matching the name on your reservation is required to check in to the Wildlife Retreat.

The Wildlife Retreat is a cashless facility and accepts card payments only

In addition, you agree to be bound by the General Taronga Zoo entry terms available on the purchase site here.

Visa Terms:

Offer details as shown are based on information provided by the Merchant.

No warranties are made by Visa that the information is correct.

Please check directly with Merchant to confirm availability and validity of the Offer.

The Merchant is the sole provider of all goods and/or services under this offer.

Accordingly, the Visa Cardholder understands, acknowledges and agrees that the procurement by him/her of any goods and/or services under this Offer shall constitute a contract solely between the merchant and him/her, and Visa is not, nor will become, a party thereto.

By utilizing or attempting to utilize any of the goods and services under this Offer, the Visa Cardholder understands, acknowledges and agrees that: Any claim, complaint or dispute of any nature arising out of or in relation to the procurement, or attempted procurement by the cardholder of any goods and/or services under this offer (each a “Claim”) shall be settled by the Visa Cardholder directly with the Merchant, and Visa Cardholder shall not make any Claim against Visa.

Without prejudice to the foregoing, and to the fullest extent permitted by law, Visa shall not be liable to any person for any loss, damage, expenses or claim (whether direct or indirect) in relation to any personal injury, death, false representation, damage or omission arising from or in connection with the usage or attempted usage of the Offer or goods and/or services provided under the Offer.

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