Deal Details | AmBank SPOT
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Get additional 10% off selected items

Online Store
If you are unable to come to us, let us come to you. Shopping made easy with the online store at Grand Hyatt Kuala Lumpur as we thrive to serve you the extraordinary guest experience all the same. Discover the delightful myriad of options we offer in the comfort of your own home.

First of its kind, a list of exclusive products awaits as you can now shop online for signature savouries and sinful confectioneries. Perfect for casual takeaways and special occasion treats, our online store will have you spoilt for choices!


Get additional 10% off selected items when you pay with a valid Visa card.

Grand Hyatt Kuala Lumpur
12 Jalan Pinang, 50450 Kuala Lumpur, Malaysia
Phone: +60 3 2182 1234
Email: [email protected]

Opening Hours
Monday to Sunday
09:00 AM – 08:00 PM
Last order at 6:59 PM for 07:31 PM to 08:00 PM self-collection / delivery timeslot.

Available daily from 09:00 AM to 08:00 PM, self-collection can be done from within JP teres or at the drive-up collection point of JP teres.

Delivery Service
Available daily from 09:00 AM to 08:00 PM, delivery coverage is only within 15 KM radius from Grand Hyatt Kuala Lumpur.

  • Within 5 KM radius – MYR 12.00 nett per delivery / address
  • Within 10 KM radius – MYR 18.00 nett per delivery / address
  • Within 15 KM radius – MYR 25.00 nett per delivery / address

Need Help?
Call us daily from 11:00 AM to 8:00 PM at +60 3 2182 1234 or email [email protected]

Redemption Instructions
For Website - Enter promo code VISA10 during checkout on and pay with a valid Visa card.

Terms & Conditions

Merchant Terms:

Merchant Terms & Conditions

  1. Grand Hyatt Kuala Lumpur ("Merchant") is the sole provider of all goods and/or services under this offer and solely responsible for this offer. Offer details as shown are based on information provided by the Merchant.
  2. Merchant reserves the right to update or modify any of the terms and conditions at any time. In the event of any updates or changes being made, the revised terms and conditions will be posted on Merchant's website at least 1 week before they take effect.
  3. Payment must be made with a valid Credit/Debit/Prepaid Visa card to enjoy the privilege. Privilege is valid for Visa cards issued in Malaysia and outside of Malaysia.
  4. Valid only for selected items on Grand Hyatt Kuala Lumpur Online Store, where discount code is applicable.
  5. The privilege cannot be exchanged for cash and not valid in conjunction with other promotion, discount or vouchers unless otherwise stated.
  6. No cash alternatives or refund will be offered in lieu of the discount.
  7. Only valid on selected meals, pastries and desserts. Not valid on flowers and gifts.
  8. Prices quoted are nett and in MYR (Malaysian Ringgit).
  9. No cancellations and refunds are allowed after transactions have been made.
  10. All vouchers that were obtained or purchased from any platform or channel (e.g.: e-Cash Voucher, F&B Dining Credit Voucher, Room Stay Voucher, etc.) are ineligible for redemption or to be utilized as a form of payment, credit or debit via this online store.
  11. World of Hyatt points are not valid for collection or redemption via this online store.
  12. All orders and payments must be made in advance prior to collection and delivery, and according to the stipulated processing time set for the respective items.
  13. Collection of all orders can only be made in advance prior to collection and delivery, and according to the stipulated processing time set for the respective items.
  14. Delivery coverage is only within 15km radius from Grand Hyatt Kuala Lumpur. Delivery fee is charged per delivery /address.
  15. All deliveries are handled by third-party companies. Grand Hyatt Kuala Lumpur is not liable or responsible for any delay, loss, or damage that occurs during the delivery process.
  16. All items presented on this online store are subject to availability and Grand Hyatt Kuala Lumpur reserves the right to replace unavailable items with new ones of equal or lower value.
  17. Please refer to the physical packaging of the items for information on the exact expiry date and storage.
  18. Grand Hyatt Kuala Lumpur reserves the right to alter the prices and items listed on this online at any time, and without prior notice.
  19. Prices may vary during festive periods.

Visa Terms:

Visa Terms & Conditions

  1. To enjoy the privilege, payment must be made with valid Visa Credit/Debit/Prepaid card issued in Malaysia and outside of Malaysia during the stated campaign period.
  2. Promotion is subject to change. Promotion may alter or extended with notification on respective merchant's website.
  3. Other terms and conditions apply.