Freshworks is the leading provider of cloud-based business software. Our products make it easy for teams to collaborate with each other, and also help provide their customers with the best experience possible. Our cloud-based suite of Saas products is used by over 150,000 customers around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco.
Freshworks' suite of products has transformed the way world-class organizations collaborate with customers and co-workers. It includes Freshdesk (Customer support helpdesk), Freshservice (ITSM tool), Freshsales (CRM for high velocity sales teams), Freshteam (Applicant tracking system), Freshcaller (Call center software) Freshchat (Customer messaging software) and Freshmarketer (Conversion Optimization Suite).
Freshworks is headquartered in San Bruno, California and has global offices in India, UK, Australia, and Germany. Freshworks has raised over $149 million and is funded by Accel Partners, Capital, Sequoia Capital and Tiger Global Management. More information is available at www.freshworks.com.
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels and enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies worldwide.
Freshservice is an ITIL-aligned service desk solution that brings a fresh approach to ITSM, enabling IT organizations of all sizes to provide exceptional IT service delivery and support. It provides a service catalog, knowledge base, asset management and a host of other features.
Freshsales is a sales CRM, the first of its kind to seamlessly offer everything a salesperson needs in one hassle-free package. With built-in phone and email, Al-based lead scoring, activity tracking and visual deal pipeline, it helps sales teams close deals faster.
Freshcaller is a cloud-based call center software for businesses of all sizes. You can launch your phone system in minutes and purchase local phone numbers in over 40+ countries. You can setup a multi-level IVR solution, create business hour based routing, engage in conference calls & create custom greetings and voicemails depending on different user scenarios.
Freshteam is an applicant tracking system that helps recruiters source, interview, and hire great talent. We built Freshteam to enable recruiters to focus more on recruiting and less on operational tasks like debriefing interviewers and sorting resumes.
Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, Freshchat helps businesses and its teams focus on a continuous and context-driven experience with customers.
Freshmarketer is an all-in-one conversion optimization tool. It helps you track visitors' behavior in real time and optimize your web pages for increasing conversions on the website. From heatmaps and A/B testing to running polls and receiving feedback, you're fully equipped to boost your conversions
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