Holders of Visa Platinum, Visa Signature, Visa Infinite, Visa Platinum Business and Visa Signature Business premium cards will be automatically insured when traveling.

When does the insurance start?

When traveling abroad:

Your insurance will start automatically if, before the start of the trip, you:

• Paid for round-trip tickets with a premium Visa card.
• Booked and paid for accommodation with a premium Visa card before the start of the trip.
• Or paid for both tickets and accommodation before the start of the trip with a Visa premium card.

If you are temporarily living abroad and traveling to a country other than the country of your temporary residence, your insurance will start automatically if, before the start of the trip, you:

• You have relevant documents on refugee status or temporary protection abroad.
• Paid for tickets from the country of permanent residence and back with a premium Visa card; or paid for housing with a premium Visa card, and tickets from the country of permanent residence and back - in any other way; or paid for the tour.

Please note: that the travel insurance service for people temporarily living abroad is valid until December 31, 2024.

When you travel within your country of permanent residence*, your insurance will automatically start if you:

Pre-booked accommodation for at least 2 nights at a distance of at least 100 km from home with your premium Visa card.

Please note: in order for the insurance to take effect, you must pay for transport and/or accommodation with your Visa premium card (the name on the card must match the name on the tickets and/or when booking the accommodation).

* Or countries of temporary residence, for Ukrainians temporarily living abroad.

General insurance terms and conditions

Before starting the trip, it is recommended to fill out an insurance certificate, as they may be asked to present it at customs control.

You can fill out the policy by downloading the certificate yourself from the link in the Insurance benefits section, or ask for help from the Visa concierge service.

The duration is 90 days per trip, but no more than 183 days per year. If the trip lasts more than 90 days, it is considered completely uninsured.

Your insurance starts and ends when you leave and enter your country of permanent residence.