
eCommerce Purchase Protection
eCommerce Purchase Protection is a benefit now available to you as a Visa Infinite and Visa Signature credit cardholders, giving you added protection and peace of mind when shopping online. As long as you make your online purchases using your Visa card, you are now covered for possible losses up to USD $200 (for Visa Infinite and Visa Signature) per claim per annum respectively for any of the following instances:
- Non-delivery and/or incomplete delivery of Goods and shipping charges, that are purchased on the internet
- Improper functioning of the Goods due to damage of delivered Goods
This benefit provided by AIG and sponsored by Visa requires no pre-registration of your card or purchases. Simply remember to visit the Cardholder Insurance Portal when you need to make a claim, and use your Visa card for every purchase. For more details, please visit www.aig.com/visa/apac.
Terms & Conditions

Merchant Terms:
| Locations | Email Address | Contact Details |
| Malaysia | MY.VisaClaims@aig.com | 1800-18-3338 |
Visa Terms:
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MY.VisaClaims@aig.com